
Pressure washing, house washing and exterior cleaning across Frankston, the Mornington Peninsula and Melbourne's south east.
TopTier Exterior Service provides strata and body corporate exterior cleaning across Melbourne's south east, on unit blocks, apartment buildings, townhouse complexes, retirement villages and managed estates from Frankston and Seaford through Cranbourne and Berwick to the bayside suburbs. Strata work runs differently to any other cleaning job because the decision maker is a committee or a building manager rather than an owner, the money is common-property funds that have to be accounted for, and the work has to be defensible at a meeting months later. So everything here is written down: a scope that lists exactly what is included, a programme with set frequencies by area, and a report after every visit showing what was done. Common walkways, stairwells, carparks, basements, facades, gutters and roof areas are all covered. Call Razz on 0430 392 100.
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TopTier Exterior Service
Strata scopes are built from four areas and it pays to define each one precisely. Common walkways and stairwells are the highest-traffic surfaces on any complex and the ones residents notice, covering breezeways, landings, external stairs, ramps, handrails, letterbox banks and the entry threshold, all of which grow algae in the shaded sections and become a slip risk long before they look genuinely dirty. Carparks and basements are the second, and they are the biggest square metre item in most quotes, taking in visitor and resident bays, the driveway and ramp, and the basement level where oil drips, tyre rubber and dust build up in the absence of any rain to wash them. Building facades are the third, covering render, brick, cladding, balcony soffits and the balustrades that face the street, which is where the property's presentation and its valuation impression sit. Gutters and roof areas are the fourth and the most commonly deferred, which is unfortunate because blocked gutters on a multi-unit building cause water damage that becomes a common-property repair. Bin rooms and waste areas are usually added as a fifth item and often need sanitisation as well as cleaning. Where a complex has a pool, gym, barbecue area or communal garden, the hard surfaces around those are folded into the same scope, because they are the areas residents use most and complain about first.


TopTier Exterior Service
Working with committees and managers requires a different process to residential work, and the process is the product. Scope and written quote comes first: we walk the property, agree exactly which areas are included and at what frequency, identify the constraints around resident access, parking and noise, and put it in writing with each area priced separately. Separate pricing matters, because it lets a committee choose what fits the budget rather than accept or reject one lump figure, and it makes the quote comparable against others at a meeting. Then a scheduled programme is set, with different frequencies by area, so carparks and walkways might run quarterly while facades and gutters are annual. Dates are set in advance so notice can be given to residents, since the fastest way to generate complaints on a strata site is to turn up unannounced and cordon the carpark. Reporting after each visit is the third element and it is what most contractors do not provide. After every visit you get a record of what was done, what was found and anything needing attention, with photographs, which the committee can put straight into meeting papers. Where insurance or compliance documentation is required, it is supplied at onboarding. On specifics, common walkways and carparks are cleaned at 3,000 to 4,000 psi through a 500mm surface cleaner, while rendered facades and balcony soffits drop to well under 500 psi as a soft wash with 10 to 20 minutes of dwell. Gutters on multi-unit buildings are flushed downpipe by downpipe and watched at the outlet, and box gutters on larger blocks are checked for standing water against the usual 1 to 2mm per metre fall.
TopTier Exterior Service
Managers re-book contractors who make their job easier, and in strata that means turning up on the agreed date, doing what the scope said, and providing a record that can be put in front of a committee without being rewritten. TopTier is built around that. The scope is specific rather than vague, so there is no argument later about whether the basement was included. The programme is set in advance, so notices to residents go out on time. The report after each visit gives the manager evidence of spend, which is the thing that gets questioned at every annual general meeting. And because we also carry out gutter cleaning, roof cleaning, window cleaning and pressure washing, one contractor covers the whole exterior programme rather than the manager coordinating four. The other thing that matters at this level is honesty about what we find. When gutters are failing, a balcony is leaking or render is deteriorating, that goes in the report as an observation for the committee rather than an upsell, because we do not do repair work and have nothing to gain from finding problems. Razz quotes and runs the jobs personally. Call 0430 392 100.


TopTier Exterior Service
Strata cleaning is quoted per area and per visit rather than as a single annual figure, which is deliberate, because that is the format a committee can actually work with. Each area is measured and priced separately: square metres of carpark and basement, linear metres of walkway and stairwell, facade area by elevation and storey, and linear metres of gutter with the storey count. The number of units and the size of the complex drive the totals, but the layout matters as much, since a walk-up block with external stairs is different work to a lift building with enclosed breezeways. Access is the next factor: basements with height restrictions, buildings where equipment has to be carried rather than driven in, sites with limited water access and complexes where work must be staged around resident parking all take longer. Frequency is the biggest lever on total cost, and the arithmetic favours regularity strongly, since a quarterly carpark takes a fraction of the time of one cleaned every three years. Height access for facades, upper-level windows and gutters is quoted where it applies. Insurance and compliance documentation is provided at onboarding. Call 0430 392 100 to arrange a site walk and a written scope for the committee.
TopTier Exterior Service
Most complexes arrive at us on ad-hoc callouts and it is worth setting out why an annual programme is usually the better decision. Ad-hoc means the committee reacts: someone complains about the carpark, a quote is sought, a clean is booked, and nothing happens again until the next complaint. The costs of that pattern are real. Each callout is priced as a one-off, at the highest per-visit rate. Surfaces are always at their worst when cleaned, so every job is a heavy clean rather than a maintenance one. Deferred gutter cleaning turns into water damage that becomes a common-property repair claim. And the committee has no record of a maintenance regime, which matters if a slip claim is ever made on a walkway or carpark. An annual programme reverses all of that: set frequencies by area, a per-visit price well below ad-hoc rates, surfaces that never reach the state where restoration is needed, a documented record of maintenance for meetings and insurance purposes, and a predictable line in the budget rather than unexpected quotes mid-year. Complexes that have been neglected are usually quoted as a heavier initial clean followed by a lighter ongoing programme, which spreads the cost sensibly. Call 0430 392 100 and we will put a scope together for your next meeting.


Driveways, paths, patios, walls and fences across Frankston and the Peninsula, cleaned at the pressure each surface will actually take. Even passes with a surface cleaner, no wand stripes, no etched render, and a written price before we start.

Render, weatherboard, brick and cladding washed properly across Melbourne's south east. Low pressure, right chemistry, mould and lichen killed at the root rather than just knocked off, so the walls stay clean through the next wet winter.

Moss, lichen and algae taken off concrete tile, terracotta and Colorbond roofs across Frankston and the Peninsula, at pressure the tiles will actually survive, with the gutters cleared down afterwards so nothing is left sitting in them.

Text or email a couple of photos of the surfaces you want cleaned. We come back with a written price, usually the same day.

We arrive at the agreed time, protect plants, drains and fittings, then work through every surface in the scope from top to bottom.

We walk the property with you before packing up, so anything you are not happy with gets put right there and then.
Strata is quoted per area and per visit rather than as one annual figure, because that is what a committee can compare and approve. Each area is measured separately: carpark and basement by square metre, walkways and stairwells by linear metre, facades by elevation and storey, gutters by linear metre with the storey count. Unit numbers and complex size drive the totals, but layout matters too, since a walk-up block with external stairs is different work to a lift building. Frequency is the biggest lever, as scheduled visits are priced well below ad-hoc callouts. Call 0430 392 100 for a site walk and a written scope.
Either, and whichever suits how your building is run. On professionally managed properties we usually deal with the strata or facilities manager for scheduling, access and reporting, with the scope and quote prepared in a format that can go to the committee for approval. On self-managed complexes we deal directly with the committee or the nominated contact. What matters more than which one is that the scope is in writing, the programme dates are set in advance so residents can be notified, and the post-visit reports go to whoever needs them for meeting papers. Tell us the arrangement when you call 0430 392 100.
Yes, and for a strata property it is almost always the better arrangement. Programmes are built by area rather than one blanket frequency, so carparks and walkways might be quarterly while facades and gutters are annual, which puts the money where the wear actually is. Dates are set ahead so resident notices go out on time and nobody arrives to a cordoned carpark unannounced. Scheduled visits are priced well below ad-hoc callout rates, and surfaces never reach the state where a routine clean becomes a restoration. Neglected complexes are usually quoted as a heavier first clean and then a lighter ongoing programme.
Insurance documentation is provided at onboarding, before any work begins, and we will supply current certificates to your strata manager, committee or building owner on request. That is standard for strata work and it is entirely reasonable for a committee to require it before engaging any contractor on common property. If your building has additional requirements, particular cover levels, contractor onboarding through a management portal, or specific induction and compliance paperwork, raise it at the site walk stage so everything is in place before the first scheduled visit. Call 0430 392 100 to start that process for your complex.
Yes, and post-visit reporting is standard on every scheduled strata programme rather than an extra. After each visit you receive a record of which areas were cleaned, what was found and anything that needs attention, with photographs, in a form that can go straight into meeting papers. That gives the committee evidence of what the money bought, which is the question that comes up at every annual general meeting, and it creates a documented maintenance record that matters if a slip claim is ever made on a walkway or carpark. Observations about failing gutters, leaking balconies or deteriorating render are reported factually; we do not carry out repairs.
Yes. Retirement villages, over-fifty-fives communities, lifestyle villages, caravan and holiday parks and managed estates all work the same way as strata: a written scope by area, a set programme, and reporting after each visit. These sites often have particular considerations, more pedestrian traffic from residents who are less steady on their feet, which makes slip risk on walkways a genuine priority rather than a presentation issue, and a need for work to be scheduled with plenty of notice and clear cordoning. Amenity buildings, community centres, pool surrounds and communal outdoor areas are usually included in the scope. Call 0430 392 100.
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